Delete your account

Last updated October 3, 2026

Collection Snapshot is provided by KC Computing. This page lets account holders request deletion without reinstalling the app.

Delete account removes your cloud library, catalog photos, sign-in, Complimentary Pro for that account, and the copy on that phone. Export a zip first if you want a backup. It cannot be undone.

In the app

1. Open Collection Snapshot on a phone where you are signed in.
2. Open Account and tap Export library if you want a zip backup.
3. Tap Delete account and confirm. Email accounts must enter the current password.
4. The app signs you out. That phone’s library is erased with the cloud copy.

If you cannot access the app

Email kyle@kccomputing.net to request account deletion. Send the request from the email address used for Collection Snapshot and name the app in your message. Never send your password. We may ask you to verify account ownership before deletion and will complete verified requests within 30 days.

What is deleted

Your Firebase sign-in, cloud collections, item fields, saved locations, catalog photos, and Complimentary Pro grant are deleted. Data stored only on another phone cannot be remotely erased; uninstall the app or clear its storage on that device.

A minimal record containing the deleted account ID and deletion timestamps may be retained to prevent delayed billing messages from recreating the account. It does not contain collection names, items, photos, notes, locations, or your password.

Google Play subscriptions

Deleting Collection Snapshot does not cancel a Google Play subscription. Cancel it first from Google Play subscriptions.

Contact

KC Computing · kyle@kccomputing.net

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